Effective Date: September 15, 2026

At Stayve Pakistan (stayve.pk), operated by Trulife Aesthetic, your privacy is critically important to us. This Privacy Policy outlines how we collect, store, protect, and handle your personal information when you visit our storefront or place orders for our authentic clinical skincare lines.

1. Information We Collect
We only collect essential data required to securely process your professional clinic or salon orders. This includes:

  • Identity & Contact Details: Full name, salon/clinic name, active mobile number, shipping address, and email address provided during the checkout phase.
  • Order Specifics: Details of the Stayve, Medisco, or Reglory formulations, starter kits, or aftercare items requested by your account.
  • Payment Verification Data: Transaction screenshots or digital payment receipts submitted directly by you to our official WhatsApp number (+92 333 3533310) to verify deposits made into our Dubai Islamic Bank account (Account Name: Trulife Pharma).

2. How We Use Your Information
Your personal and business data is strictly used for the following operational workflows:

  • To log, process, confirm, and securely ship your clinical aesthetic orders nationwide across Pakistan.
  • To verify manual direct bank transfers via our secure WhatsApp customer support channel.
  • To coordinate fast package tracking and safe courier dispatches.
  • To share updates regarding batch authentications, product hazard safety updates, or brand configuration changes directly affecting your medical-spa safety standards.

3. Data Retention & Security
We take robust security measures to shield your database profile from unauthorized access, loss, or alteration. All transaction records and uploaded payment proofs are securely cached and restricted strictly to our official internal verification team. We discard customer data when it is no longer structurally required for accounting, logistics, or legal framework parameters.

4. Third-Party Sharing Limits
Stayve Pakistan does not sell, trade, lease, or rent your database info to third-party marketing brokers. Your logistics details are shared exclusively with trusted domestic shipping partners solely to fulfill express doorstep delivery across Pakistan.

5. Your Rights Over Your Data
Registered salon operators and private purchasers can contact our helpdesk at any time to request an exported copy, an immediate correction, or the absolute removal of their recorded profile database. This does not include any transaction records we are legally obliged to maintain for administrative, institutional tax reporting, or security purposes.

6. Contact Our Compliance Team
If you have any questions about this policy or wish to adjust your personal information records, please reach out directly to our official corporate channels:

  • Official Domain: stayve.pk
  • Support Line: 0333-3533310 (Call or WhatsApp)
  • Official Email: stayve.pk@gmail.com
  • Parent Corporate Entity: Managed by Trulife Aesthetic